What these terms cover
These terms set out the rules for using our site from the UK. They describe what you can expect from us and what we expect from you. Please read them before you open an account or place any stake.
By using Jackthepot you confirm that you accept these terms in full. If you disagree with any part, you should stop using the site. We may update the wording from time to time, so it is worth checking the page again now and then.
This page is a general guide to how our terms are organised. Where a topic needs more detail, such as bonuses or wagering, we name the relevant page in plain words so you can find it through the menu.
Key points at a glance
You must be 18 or over to play. You must give accurate details when you register. You are responsible for keeping your login private. Gambling should stay a form of entertainment, never a way to solve money worries.
Eligibility and your account
Our site is meant for adults who live in the UK and are legally allowed to gamble. The legal age is 18+, and we may ask you to prove it at any time. Accounts opened by anyone under that age are not permitted.
You may hold one account only. The details you give us, such as your name, date of birth and email address, must be true and current. If something changes, you should tell us promptly so your records stay correct.
You are responsible for everything that happens under your login. Choose a password that is hard to guess and do not share it. If you suspect someone else has used your account, contact our support team straight away.
Summary of the main terms
| Topic | What it means for you |
|---|---|
| Age | You must be 18 or older to register and play. |
| Accuracy | Details you provide must be true and kept up to date. |
| One account | Each person may hold a single account only. |
| Security | You keep your password private and report misuse quickly. |
| Changes | We may update these terms and the new version applies once posted. |
Fair play and acceptable use
We expect everyone to play honestly. Using automated tools, exploiting errors or working with others to gain an unfair edge breaks the spirit of the site. If we find evidence of this, we may limit or close the account involved.
You must not use our site for anything unlawful. That includes using funds that do not belong to you. We reserve the right to review activity that looks unusual and to ask you questions about it.
If a game or a page shows an obvious fault, please report it rather than trying to benefit from it. We will look into the matter and act in a fair and reasonable way.
How to raise a concern
Check these terms first
Read the relevant section on this page and see whether it already answers your question. Many common queries are covered in plain words here.
Contact our support team
Use the help options in the menu to describe what happened. Include the date, the game or page involved and any detail that might help us look into it.
Keep a record
Note the time of your message and any reference you receive. This makes follow-up faster if we need to look at the matter again.
Bonuses, promotions and changes
Offers on our site come with their own conditions, and those conditions always form part of these terms. Before you accept any promotion, read how it works and what is expected of you. Our bonus types and wagering requirements pages explain the general ideas in plain language.
We may change, pause or withdraw a promotion where we need to. We may also update these terms when the law or our service changes. The version shown on this page is the one that applies when you use the site.
If you keep using the site after a change, we treat that as acceptance of the new wording. If you do not agree with an update, you can stop playing and close your account.
Questions about these terms
Who can use Jackthepot?
Only adults aged 18 or over who are allowed to gamble in the UK may register and play with us.
Can I open more than one account?
No. Each person may hold a single account, and the details on it must be accurate and up to date.
What happens if these terms change?
We post the new version on this page. Continuing to use the site after a change means you accept the updated wording.
Where can I find help with responsible play?
Our responsible gambling page explains the tools and support that can help you stay in control of your play.
